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Navis Update: COVID-19

By: CSchneider / Fri Mar 13 23:01:29 GMT 2020

In these uncertain times, we want to reach out to our customers about what we are doing here at Navis to support you. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything in our power to ensure Navis can provide the support and services to keep your operations running.  

We are implementing some safety precautions that will go into effect starting Monday, March 16th. 

Navis Employee Travel
Navis will stop all non-essential travel for two weeks while we monitor the situation.  Any essential travel required to support critical customer activities will require Navis management approval as well as approval from our customers.  If you have any concerns, please feel free to contact your local account manager or reach out to Navis Chief Customer Officer, Chuck Schneider directly.  Our primary goal is to make sure our employees, and yours, are kept as safe as possible. 

Navis Support Services
The Navis Global Support team will continue to operate as usual to assist you with any issues you may experience.  We understand how important it is for you to maintain your business and we will be here to help you in any way we can.  

Supporting Your Business
Many companies are asking employees to work from home to ensure their safety. I am sure you are considering actions you can do to support your workforce.  If you have any special needs or thoughts on how Navis can best support you, please reach out to your Navis account manager and ask for help.  One recent example could be a request to have Navis support you set up remote capabilities so your staff can work remotely (vessel planning, for example).  Please let us know if there is anything we can do to help.

We understand how difficult the Coronavirus situation is on global shipping, terminals and the health and safety of all of our employees.  We want to make sure you are aware of what Navis is doing and let you know we are here to support you.
 

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